To set an external voicemail greeting, log in to Admin Console and edit the user's voicemail settings. Learn more from the steps here.
To prevent calls from routing to voicemail in Admin Console, go to Call Forwarding Rules to enter a number associated with an extension. Learn more here.
If voicemail notifications aren't reaching your email address, set the correct email address at the correct location under your user profile. Learn more here.
You can create or edit voicemail passwords in Admin Console by first creating a user profile. Learn more here.
To manage voicemail notifications when phones aren't ringing due to outage, enable forwarding for When Internet Connection is Down option. Learn more here.
To set the voicemail greeting to the user's first and last name, log in to Admin Console and go to External Voicemail Greeting. Learn more from the steps here.
Unable to set a 4-digit-voicemail password? Enter a voicemail password of a minimum of 6 digits. Learn more here.