Basics

Calls

If you are on a call with another Fuze user in your organization, you can share your screen at any time during the call. Using screen share allows you to enrich your calls without needing to switch to a meeting.

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Fuze Portal for End Users

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Meetings

During a Fuze Desktop meeting, you can share your screen or share an app. Click Share and select the source you would like to share.

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Requirements & Optimization

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Settings

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Tips & FAQs

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Troubleshooting

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If you are having trouble sharing your screen in Fuze Desktop on macOS Catalina or later, ensure you have the proper screen sharing permissions set.

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Basics

Where can I find Fuze training videos?

Fuze Quick Reference Guides

Fuze Desktop and Web Training Course Guides

Fuze Setup Checklist

Fuze End-User Self-Service Enablement Guide

Calls

Accessing Your Fuze Voicemail

Transfer a Call with Fuze

Handling and Forwarding Calls with Fuze

Choosing a Preferred Device for Fuze Calls

Contact Center Call Queues in Fuze Desktop

Fuze Calls Overview

Merging a Call with Fuze

Receiving Calls with Fuze

Placing a Call with Fuze

Listen to and Download Call Recordings in Fuze

Screen Sharing During Calls with Fuze

Fuze Portal for End Users

Where can I find training videos for the Fuze Portal?

Voicemail Recordings and Settings

Setting Your Voicemail PIN

Meetings

Screen Sharing During Meetings on Fuze Desktop

Requirements & Optimization

Fuze Checkup

Settings

Fuze Desktop App Behavior Settings

Using Notification Settings in Fuze Desktop

Using Audio & Video Settings in Fuze Desktop

Fuze Call Settings

Tips & FAQs

Tips and Tricks for Using Fuze

Fuze Health Report End-of-Life FAQ

Troubleshooting

Reporting Issues in Fuze Desktop and Fuze Web

Screen Sharing in Fuze Desktop on macOS Catalina and Later